IT Workforce Competence Development in the Knowledge Society: Challenges and Research Directions

As organizations have increasingly invested in information technology (IT), they have looked for an IT workforce not just with technical skills but also with managerial ones. It has thus been paramount for the IT workforce to pursue a balance between two streams the technical and the managerial one. Accordingly, the IT professionals have had difficulties to deal with the increasing technical and managerial challenges that they have been submitted to. In this context, one problem has arisen very often: the turnaway – in which the IT professional abandons the field, assuming a position in a different functional area in the same organization or in another, most often in an